Troubleshooting
Common errors and how to resolve them — empty data, sync failures, OAuth issues.
Troubleshooting
Common issues and how to resolve them. If your problem isn't listed, reach out via the in-app help widget.
Sign-in & account
SP-API connection
Ads API connection
Historical sync
Features
Boards
Alerts
Audits
Claude connector (MCP)
Reports & emails
Still stuck?
Open the in-app help widget (bottom-right of every dashboard page) or email support. Include your company name, the feature you're using, and a screenshot if possible.